Effective Date: June 24, 2023
Materia Logic (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our website, services, and solutions.By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using our services.
1. Information We Collect
We collect information to deliver secure, efficient, and personalized services. The types of information we may collect include:
(a) Personal Information
Name, company name, job title, and contact details (e.g., email address, phone number)Billing and payment informationInformation provided through forms, email inquiries, or account creation
(b) Non-Personal Information
Device details, such as browser type, IP address, and operating systemUsage data, including time spent on our website, pages visited, and other analytics
(c) Client Data
When providing cloud integration services, we may process data that our clients store or manage through the cloud platforms we support. This data remains the property of our clients, and we act as a processor under applicable data protection laws.
(d) Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, support, and improve our cloud integration services
Communication: To respond to inquiries, provide updates, and send relevant information
Security and Compliance: To detect and prevent fraud, unauthorized access, and breaches
Analytics and Improvements: To understand how our services are used and optimize user experience
Legal Obligations: To comply with applicable laws, regulations, and contractual obligations
3. Sharing Your Information
We do not sell your personal data. However, we may share your information under the following circumstances:
Service Providers: With trusted third-party vendors who assist in providing our services, such as hosting, payment processing, or analytics.
Cloud Partners: With cloud platform providers when necessary to deliver services as part of our integration solutions.
Legal Requirements: When required to comply with legal obligations, enforce agreements, or protect our rights.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Client Data Processing
As a cloud integrator, we act as a data processor for information handled within the cloud platforms we integrate. Our role is limited to facilitating secure data transfers, ensuring compliance with agreed service-level agreements, and implementing data protection measures. Clients remain responsible for managing their data within the integrated systems.
5. Data Security
We take the security of your data seriously and implement robust measures to protect it, including:
Encryption of sensitive information during transmission
Secure storage solutions to prevent unauthorized access
Regular security audits and compliance checks
While we strive to use industry-standard security practices, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access, correct, or delete your personal information
Object to or restrict processing activities
Withdraw consent for data collection and processing
File a complaint with a data protection authority
To exercise these rights, please contact us at [Insert Contact Information].
7. Third-Party Services
Our website and services may include links to third-party websites or integrate with third-party tools. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing any information.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If you believe a minor has provided us with personal information, please contact us to request its deletion.
10. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: hello@materia-logic.com
Phone: +852 6367 2256
Mailing Address: 1301A, Kowloon Centre, 29-39 Ashley Rd, Tsim Sha Tsui, Hong Kong
